Unilever Hiring Customer Service Officer

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Job Description:

Unilever Company is seeking candidates for Customer Service Officer.

Job Responsibilities:

• Achieve sales targets through personal selling (visiting market) and driving the distribution system.
• Managing the distributor system in terms of both front-end and back-end infrastructure.
• Systematically analyse, extract and use MIS reports to identify possible gaps and opportunities to improve execution and performance in your respective geography.
• Negotiate with distributors and develop his people on managing customers to obtain more business.
• Cultivate and leverage relationships with trade to strengthen our market position. Further, use the same the generate and provide market feedback and reports to the branch office.
• Analyse how to improve the competitive position in the market through improved customer service.
• Monitor systematically the performance of the distributor and distributor’s sales team and take corrective action (infrastructure gaps).

Preferred skill:

• Good communication Skills and Verbal Skills
• Minimum 2 years of Experience in Channel Sales.
• Excellent in ROI Calculations & RS Distribution Management
• Should be well-versed with RS appointment & Sales Planning
• Conducting promotional activities & execution
• Knowledge of MS-Office particularly Excel
• Decent Communication in English and Local language is desired

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